What is Mediation?

The process of mediation is a step by step procedure used in conflict management. Mediation is defined as the process of conflict resolution which involves a trained Mediator.

Mediation is an alternative dispute resolution with processes and negotiation techniques. This method is an alternative to litigation and can save time and money and the need to go to court. Also, relationships can be preserved through processes fostering cooperation and compromise, rather than the traditional adversarial means of dispute resolution.


In mediation, a neutral third party (the 'mediator') attempts to assist the disputing parties in finding a resolution to their problem.  The mediator facilitates negotiations between the parties but does not adjudicate the dispute in any way.  Although the mediated outcome is not legally binding, agreements between the parties can be committed to writing and signed, to create an enforceable contract. Mediation can be voluntarily initiated by the parties or ordered by the court.

If mediation fails to provide a solution then we will provide you with the appropriate advice of Arbitration or Litigation as an alternative.


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